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A Message From The Foundry Hotel

During these unprecedented times, we recognize the need to do all we can to ensure the health and safety of our guests and associates. We will continue to closely monitor and follow guidelines from the CDC and local health departments.

We are also taking standards for hygiene and cleanliness very seriously and are adding additional steps to surpass the standards set forth for our industry. We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.
Below are specific areas we are addressing throughout the guest experience within our hotel:


Pre-Arrival

To ensure the highest standards of cleanliness and safety, we are taking additional measures throughout the guest experience as outlined below:

Arrival

Cleaning and sanitation of exterior and interior door handles by dedicated staff at least once per hour.
All hard surfaces will be wiped hourly and after each guest interaction.
Floor decals will be in place to facilitate proper social distancing.
Valet Parking will be available for $27 per day.


Registration Desk

The registration desk will have sneeze guards installed to maintain a safe environment for guests and employees.
All members of our Front Desk team will wear PPE to ensure safety for all.
Service interruptions and exclusions will be explained prior to arrival and at check-in.
The use of Digital Key through the Hilton Honors app is encouraged and preferred. Digital Key allows for a safe and effective means of checking in and out of the hotel by using your personal device as your guest room key.


Lobby & Corridors

Staff will conduct continuous cleaning and sanitation throughout the day.
Elevator service will be limited to members of the same party or family.
The use of stairwells is strongly encouraged.
Sanitation Stations available throughout the hotel.


Guest Room

Guest rooms will be cleaned, sanitized, and sealed prior to check in.
Stayover service will be available via request only.
Nightly turndown service will be suspended.
Additional toiletries and amenities will be available upon request.


The Workshop Lounge

Hours of operation will be limited to 3PM - 9PM, Monday through Thursday and 1PM to 9PM Friday - Sunday.
Guests of the Workshop Lounge must be seated by a staff member to receive service.
The Workshop Lounge has been arranged to accommodate proper social distancing.
All beverage staff will be required to wear masks and gloves need necessary for proper food handling.
Menus will be disposable via a QR code.
Tables will be thoroughly cleaned and sanitized prior to seating guests.


Benne on Eagle

Hours of operation
Breakfast – Daily from 8AM to 10:30AM
Dinner – Tuesday – Sunday from 5PM - 9PM
All staff members will be required to wear proper PPE.
All menus will be disposable.


Departure

Guests are encouraged to check-out via digital key and emailed receipts are recommended.

I have a question that was not answered here.
For general information or questions regarding our property, please email greetings@foundryasheville.com or call 828-552-8545 ext 3.

We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.